Xfinity error codes. When hooking up last non DVR, got the XRE message.

Xfinity error codes com. Personally think that Xfinity is attempting to force those of us w/older systems to change. Learn how to resolve the X1 error code RDK-03003 — Unable to Connect to Xfinity TV. (The option might slightly differ, depending on TV) 7. Note that I had already updated to the new version of the app, but that did not complete the process. See if you can get yourself another box and try it out. Some of the older non-X1 boxes cannot handle ON DEMAND after recent chenges made by Comcast. #1 Reset your Xfinity router or modem. For any service that is not working due to a Troubleshoot your Xfinity On Campus issue from a list of common error codes. When this An RDK-03004 error on an Xfinity cable box indicates that it was unable to connect to Xfinity’s services. Learn how to address the X1 Error Code: RDK — 03032. Customer: My xfinity is not working. I get a code of RDK-10000. It happens by making your playback feature stunt, leaving behind a status code 222 notification. Solution #1 – Resolving A Faulty Cable Box. The Xfinity Stream app minimum requirements on iOS and Android devices have changed. Xfinity On Campus provides Xfinity Internet and Xfinity Stream services to university I am an Official Xfinity Employee. How Do I Fix My Comcast RDK 03003? The Comcast RDK 03003 is a television box that provides access to cable programming. When you’ve selected your preferred method, Learn how to resolve the X1 error code RDK-03009 — Unable to Connect to Xfinity TV. For the past couple hours, I've been unable to access my guide on the Roku or any other outlet, including in web brow All connections were tight. " Learn how to resolve the X1 and Flex error code RDK-03033 — Something’s not working. Here, there will be two options to select from: Restart Device: With this, you can only select just one TV box to restart, and it will last for 5 minutes to completely restart. I unplugged my TV Box, waited & plugged it back Shahid | I have been repairing electronic gear since 1993 as a qualified Sony tech XRE-00250 errors can be resolved in varying amounts of time depending on the underlying cause and the effectiveness of the troubleshooting steps used. ” Be patient and allow it to finish processing. The technician will be able to better identify the problem and fix it user_crcw2r My team can help you with your cable issues today. ; Click on the gear icon and press OK to go to Settings. ; Use the right or left arrow buttons to navigate to the gear icon. They will check your internal wiring, the Comcast box, connections and outside wiring as well. • Select "Xfinity Support" from that list. The "To:" line prompts you to "Type the name of a person". In brief, Xfinity is a part of one of the biggest Internet Service Providers in the USA, namely the Comcast Cable Communications. Had been set up in my office for years. The "My Account" app still thinks everything is fine and there are no outages. If you have Xfinity Internet, you can get one Xumo streaming box included with your service, so you can access NOW TV from the Xfinity Stream app. Learn more about resolving error code XRE-03062. The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. -switching from wireless to wired . Took me weeks to get a new one. They had me set up a new account and then sent me a code to use for the new account, free Premium for two Hello, u/ghramsey Thanks for reaching out to us here on the Comcast_Xfinity subreddit. Says status code 580. If you continue to experience the same issue(s) after four hours, please utilize the Xfinity Assistant 24/7 for additional help and to chat with an agent. Before you go to the local Comcast store, make sure they are open. An official employee, such as myself or whoever is first available, will respond. Whenever you want to get fresh signals from Comcast, you need to reset the signals, which will help properly optimize the connection. Unfortunately, you can’t cast the Xfinity app from your phone to a TV. Thank you for reaching out to us on the Xfinity Forums, @user_3985d2!I do know that there has been a recent update made for the Xfinity Stream app. The Screen mirroring feature in our awesome stream app allows you to cast the Xfinity stream content on a Chromecast device. Learn about the X1 error code XRE-00272. Learn about X1 Error Code RDK-03001. • The "To:" line prompts you to "Type the name of a person". I am an Official Xfinity Employee. Thanks! @JessT wrote: I am having this same issue. However, in recent news, we have received reports from users that are getting the Comcast Status Code 225 on their televisions, and in most cases, it indicates a signal interruption due to service outage or service blockage. Resolve Xfinity X1 RDK-03004 Error: Quick Fixes for a Seamless Experience Wednesday, October 2nd, 2024 2:20 PM. @user_beb589, thank you for taking the time to reach out to us. X1 box. Just tells me to restart Discover effective solutions to common Xfinity On-Demand issues with our comprehensive guide. But here is what you can do: Use Roku to watch content; Connect a PC to your TV via Chromecast; Use an HDMI cable; Understand that Comcast, the company behind Xfinity, does not support any form of casting. Once there, you can direct your messages to "Xfinity Support. then power up main box (got Xfinity TV) and then satellites one by one and no joy. 3. ; Scroll to Privacy and press OK. Instead, type "Xfinity Support" there • - As you are typing a drop-down list appears. Select "Xfinity Support" from that list • - An "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send it Xfinity TV box showing first “boot” then “CASE” and finally stuck with “PSt”. The Xfinity XR16 and XR15 Removing the Plug from the socket; In the meanwhile, detach all the power cables from your TV and the STB (Cable Box). Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces No cable. - As you are typing a drop-down list appears. Comcast is one of the most famous cable providers in America and they have a large userbase that adores their cable experience. I am ready to cancel Xfinity. 1. RDK-03088 is the code on the screen. With the Xfinity Stream App being the issue, are you also experiencing errors when using the mobile Xfinity Stream App or Xfinity Stream web portal? • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. Learn what S0A00 on your Comcast TV box means and how to resolve this issue. Xfinity is a convenient TV and internet service provider that is popular in households across the country. However, I did have to reenter the And also chatted in two additional times but they think I'm reporting an issue caused from hardware concerns outside and want to send a tech to check the outside connections but I had service just 2 weeks ago and it was working perfectly fine I just want to reactivate my old box and I don't think they're understanding that the box even though they Fix Xfinity Error TVAPP-00500 To fix Xfinity error TVAPP-00500, close and restart the Xfinity device/platform/application. Themescene. 2. Tv screen. If the previous solutions didn’t work, it is best that you reach out to Xfinity support and ask for a technician’s visit to be scheduled. As of Monday, its giving me error code TVAPP-00102 and says Learn more about the X1 Error Code: RDK-03053 — Trouble Connecting to X1. @user_c1c4cd this actually worked. Learn how to resolve the error code APPS-04154. Learn more about the X1 Error Code: RDK — 03011 — We're sorry, there is a problem with your Xfinity TV. However the Xfinity remote has a red light on the Allpower button. ; In the recipient field, type “Xfinity Support” and choose “Xfinity Support Learn to troubleshoot your TV service using the Xfinity app. 5 hrs later, box won't reboot. Xfinity Error Code APPS-04033. Alternatively, you can also visit the Xfinity Status Center, especially when the situation is out of persistence. Method 5: Comcast Tech. Xfinity is well known to provide high-quality cable TV services across the United States. Comcast Status Code 222 explained? Like it was stated above, it’s one of the streaming errors you’ll encounter as a subscriber. Select "Xfinity Support" from that list • - An "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send it 1. Have an issue or a question then first use the search function, and if you need additional help then Login to your “Xfinity My Account” through the App. Frequently asked questions What can I do to fix Comcast code 225? Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. I have performed all the steps, several times on 3 separate units to no avail. Despite their longstanding success, you are bound to experience some issues with your cable box from time to time. Hard wire cable TV is fine for cable channels In the 'To' line, type "Xfinity Support" there. It’s important to mention that Comcast status code 101 is rarely experienced by subscribers. To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a Direct Message. If your Xfinity box says “boot” Themescene. He holds a Microsoft Certified Technology Specialist (MCTS) certification and has a deep Learn about the XRE-10007 error code. Then plug in again. I followed the troubleshooting directions, all the cables are connected correctly. Try reactivating the cable box or checking for outages with Comcast’s service to fix this. Have an issue or a question then first use the search function, and if you need additional help then Learn how to resolve error code XRE-03090 — Sorry, we’re having trouble connecting. try connecting the same set top box to the modem's cable from the wall and see if it progresses to a complete bootup based on the front display. Read on to find out how you can reset your -Restarting device from xfinity my account app as well as the system refresh. Press and hold the power button of your Cable box for almost 30 seconds to discharge all the power capacitors in it. same behavior. Learn more about X1 error code XRE-22 SRM-8 — Unable to play video. Save my name, email, and website in this browser for the next time I comment. However, there are some devices the Xfinity Stream app will only work for Xfinity TV service, and Xfinity Internet. Rebooting your router or cable modem is an easy solution if you can’t connect to your Xfinity internet. To watch live TV. One of the most common problems people experience with their Xfinity box is it saying “boot” constantly without turning on. Have an issue or a question then first use the search function, and if you need additional help then Learn how to troubleshoot the XRE-02022 — Voluntary Disconnect — Xfinity X1 and Xfinity Flex error message. A. A stable internet connection is crucial for streaming videos. Hate them. Closed. In Conclusion. I have already spent 3 hours on the phone as well as chat with Xfinity support. Here, you can check codes for individual Xfinity remotes. So the main feed hits a 3 way splitter and then there is a 3 foot cable to the box. Sometimes, simple fixes can resolve errors quickly, while more Thank you for letting us know. Tubi suggested clearing the data cache on the Flex. We came home, turned on tv & couldn't change the channel - which happens ALL THE TIME so reboot the box which usually works but now, almost 2. Learn about X1 Error Code RDK-03030. As an avid user of the Stream app myself, I understand how inconvenient and frustrating it can be when it's not working properly. • - An "Xfinity Support" graphic replaces the "To:" line. Have an issue or a question then first use the search function, and if you need additional help then Learn how to solve the Xfinity Stream app error code: 12012. To initiate a Direct Message with Xfinity Support, follow these instructions: If you’re not already signed in, click on the “Sign in” button. As you are typing a drop-down list appears. At this time the issue was resolved and we are showing that customer we have worked with have working TV services again. Alternatively, you can as well send an email to them explaining all errors you’ve encountered. Can you send us a private message so I can see what is going on? You can send one by clicking the "message" icon in the upper right corner of our forum page. Power cycle the TV Box. Ensure that your Xfinity subscription is active and in good standing. Below are some procedures on how you can fix the Comcast status code 227. Learn how to the resolve the X1 error code XRE-150 - On Demand Is Not Available. Get to know the Themescene Gang. Disabling the Proxy Server. 3 trips to chat support re-established all 5 tv's for a short period, then one tv with a non DVR would revert to the XRE message. Clear Xfinity app cache. Learn more about resolving the X1 Error Code: XRE-03134. We ask that you post publicly so people with similar questions may benefit from the conversation. Learn about X1 error code XRE-03045. My cable box stopped working in late July. I am paying hundreds of dollars per month to comcast and the lack of response, the ability to talk to someone, and the lack of assistance is very frustrating. i have restarted the box 2x plugged/unplugged, checked connections 2x i have called 809 Xfinity, no help. I can get past the 00287 code, and the channel and show title appear in the upper left hand corner, as well as the station symbol, such as NBC and the peacock feathers, in the middle with the 3 flashing dots The "To:" line prompts you to "Type the name of a person". I am considering dropping cable at some point. Type your message in the text area near the bottom of the window Hey there, user_co46q9, thanks for reaching out through Xfinity Forums regarding the issues with your Xumo by Xfinity box! We definitely want to help with getting your box working for you so you can get back to streaming all of your favorite content! Hello @AllStar40, Thanks so much for taking a moment out of your day to leave a comment on our community forum and we would be happy to help. Make sure you are signed in here in the Xfinity Forum. and they still pull this garbage. We are having the EXACT problem! This is getting ridiculous. Download the free Xfinity app , or scan the QR code with your smartphone. Went into Xfinity through Samsung app in tv and instead of clicking on anything or trying to delete app from tv while in Xfinity I went to top right signed out and signed back in Themescene. The team is always willing to look into your problem and find a solution to it. Select "Xfinity Support" from that list • - An "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send it Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. He holds a Microsoft Certified Technology Specialist (MCTS) certification and has a deep passion for staying up Hello, I went to turn on the tv. Says, something is not working. com or use the Xfinity app to troubleshoot and fix your issues. ” This error can be resolved by making the required payment on an Restarting your Xfinity cable box works a little differently to the refresh because it affects the box itself along with the software that it runs on. My box is connected directly to the main feed where it comes into the house. ; Select the “New message” icon, which looks like a pencil and paper. Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Recommended for you. . You May Also Enjoy Reading. Cast Through the Phone. I would be more than happy to offer Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Navigate to “Check links for Service Interruptions. If you’re an Xfinity X1 customer, you Learn how to troubleshoot common email error codes and messages from Comcast, such as ES000001, BL000000, and BL000010. Your box cannot be updated over the Internet or this code change. Learn how to solve the X1 Error Code: RDK-10000 — Unfortunately, this isn't working message. Learn how to resolve the X1 error code RDK-03031. - An "Xfinity Support" graphic replaces the "To:" Perform a Modem Refresh using the Xfinity App. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. • Type your message in the text area near the bottom of the window • Press Enter to send it Hello @user_ce6e25, thank you for getting back to us with that information that helps out a ton! We will want to get to the bottom of this issue and do some troubleshooting on our end. the only thing that worked for me was unplugging my modems power and disconnecting the coax cable for 30 seconds. Learn more about resolving Error Code: RDK — 03013. When hooking up last non DVR, got the XRE message. Please let me know if you are still running into this and I would be more than happy to help look more into it for you. How to program Xfinity XR16 and XR15 remotes. Sorry about that. Please see the list below for the most common On Demand error codes and possible troubleshooting steps you can take for resolving them. To view your billing details: Download the Xfinity app (App Store on iOS devices and Google Play Learn about the X1 error code XRE-03005 — Unable to connect to Xfinity TV. You can see all compatible devices for the Xfinity Stream app listed here. Occasionally we do experience issues that might take some additional time to resolve. For Amazon Fire Devices: Go to “Settings” >“Applications” > “Manage Installed Applications” > “Xfinity Stream” app from the list > Click on “Clear Cache” to clear the app’s cache. What often triggers “Status code 224” on Comcast? Some reasons that can trigger this are as follows: Unstable Connection as a result of Cache – In case you do not know, most launch settings and configurations are cached by your internet router, which is meant to establish a connection with the internet service provider server. Press the Xfinity button on your remote. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send it Learn how to resolve X1 error code XRE-03041. Click "Sign In" if necessary; Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon) Click the "New message" (pencil and paper) icon; Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list Yea, I have a similar issue. When I turned on tv this mu Thank you for visiting our official Xfinity Forums Community support page. Once you click on that, input our shared handle Xfinity support to send us a private About a week ago, we started getting three or four cable box crashes a day. What you have to do in a second step is follow exactly what LoisMax3rd says to do, which is a • The "To:" line prompts you to "Type the name of a person". Kevin Arrows is a highly experienced and knowledgeable technology specialist with over a decade of industry experience. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send it Learn how to troubleshoot error codes when streaming, recording, using apps and more on Rogers Xfinity TV (was Ignite TV). Opening the Proxy menu via a Run command; Once you’re inside the Proxy tab, scroll all the way to the Manual proxy setup menu and disable the toggle associated I watch TV on my home network via the Xfinity stream app, usually on a Roku TV. We'll try and resolve the issue on our side. It means that most users always have a smooth experience with the On-demand.    we got the box connected to outlet and tv,   get to the point where it as if we still want to Hey @user_bp45n3, Thank you for visiting our official Xfinity Forums Community support page. If you have X1 cable boxes, a System refresh on the main cable box is also recommended. Getting TVAPP-00249 error code when trying to open Xfinity Stream App on both my WI-FI TV and mobile I-phone at my home. However, it will take about 10 minutes to restart completely. An "Xfinity Support" graphic replaces the "To:" line. If your provider is Comcast Xfinity, you can perform a restart from their online portal using the following steps: Access the Comcast Xfinity customer portal and sign into your account. We would be more than happy to troubleshoot the issues you are experiencing with the Xumo Stream Box. Find out how to contac Error means that the Cardio server coud not reach the external AVSDB server. Learn what to do when you see X1 Error Code: XRE-06004 Something's Not Quite Right. Cause of faulty cable boxes! It is quite interesting to note that the comcast code s0a00 error is mostly caused due to a how to fix any xfinity issue - BLUESKY NO SIGNAL ERROR MESSAGE Tubi stopped working on my Xfinity Flex (Error code Apps 04035). Modem reposts 300+Mbps (rocket ship) on Xfinity Speedtest. Learn how to handle error code XRE-06014. What to Do When Your TV Won’t Connect to Wi-Fi After a Software Update? Why Is My TV Not Responding to Voice Commands? The Ultimate Checklist for Buying a Smart TV in 2025 Typical Comcast. He holds a Microsoft Certified Technology Specialist (MCTS) certification and has a deep passion for staying up Learn about the XRE-03137 error code. Repeated error codes Abstract. Next, type ‘ms-settings:network-proxy’ and press Enter to open up a Proxy tab from the native Windows 10 menu. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. Learn how to resolve Error Code: XRE-06026. Select "Xfinity Support" from that list. After that, power cycle your router/modem XRE errors can be caused by communication errors and I'd like to take a closer look at your service. I'm trying to help a resident connect their new box for their spare bedroom. The good news is that you can fix most Xfinity errors in different ways, depending on the The “Status Code 580” error message on your Xfinity Comcast cable TV box means that your equipment has been locked temporarily and requires an authentication signal to be sent from your provider. Get the cable-box replaced. Solution 1: Do a complete reboot of your Comcast box. Contact Xfinity support. Now you have to power cycle the TV box, and to do this, unplug the TV Box for one or two minutes. Learn about error code: Voice Guidance — XRE-09012 RDK-03117 “Please give us a minute There seems to be a connection issue here. Learn how to troubleshoot the Xfinity Stream error code TVAPP-00101. Hello, @pboc. I have an XG2 V2P and 4 additional TV/'s with desktop boxes. tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. For more codes, you can check out the official Xfinity remote codes page. System Refresh: With this, you can restart all the boxes available in your home at once. Another reason you may be seeing the status code message on your Comcast box is if your cable bill is past its due date. epreis918 Can you please send us a DM. Next steps. Restart or reset the cable box to fix this issue. Learn how to resolve the X1 error code RDK-03010 - There's a Problem That Needs our Attention. Learn how to resolve the error code XRE-03136 "Sorry, we’re having trouble connecting. The "Xfinity Support" graphic replaces the "To:" line Type your message in the text area near the bottom of the window Press Enter to send it Learn how to resolve the X1 error code RDK-03038. Without prior warning, these I bought the 58” Samsung last night same code as others same issue. See common solutions and self-help options for various error codes. I keep getting this message (XRE-03046 or XRE03045) "to watch live TV, you must first turn off an unsed non-DVR set-top box by pressing its power". It won't go off. kk (did you check to see if the cable is connected to the 'input' (like in from cable) coax connector and not to the out to TV connector? Hello @ user_207e3c, thanks for reaching out to us on our Forums page about the issues you're experiencing with the Xfinity Stream app. Resolve error codes, playback problems, and more for a seamless viewing Per above replies I tried the simplest first: with the TV (with Roku “stick”) turned off (which drops power to the Roku, (the way we have it set up) via USB), I just did the following: Learn how to troubleshoot your Xfinity Internet and WiFi connection using the Xfinity app, Xfinity Assistant, and xfinity. My team can absolutely assist! A comcast employee wrote about this issue in 2019 and claimed the VM-16 was a backend server w/metadata problem. If you’re an Xfinity X1 customer, you can use the Ask Xfinity search bar at the Please see the list below for the most common On Demand error codes and possible troubleshooting steps you can take for resolving them. I finally got a free Peacock account after taking screenshots of the emails Xfinity sent promising the free account, then screens of every link Xfinity sent not showing the stupid banner they claim it should show, to Peacock tech support. If this device is not working correctly, you may need to check the cable I had Xfinity cable and internet at home, and it had been working well since I signed up for it. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. It usually occurs around prime time and on the same few channels. • - As you are typing a drop-down list appears. Resolution: Please make a new post if you are experiencing this issue. But i can only access qvc, and JTV. Check Your Internet Connection. However, if your device includes a Struggling with the Xfinity Email Error Code SRV-0001? We've got you covered! In this video, we provide a detailed step-by-step guide to troubleshoot and fix user_khgrhg I am sorry to hear you are running into issues with your email as well. Hence your obligation is to follow and apply it accordingly. Type your message in the text area near the bottom of the window; Press Enter to send it. Question I am given the message "one moment please with ref code s0a00". Powered off Modem / Router, Main box and all units and restarted the procedure. The video just locks up and the cable box needs to be restarted. I can definitely assist with your concern. It’s a practical first step in internet troubleshooting. Learn how to resolve the XRE-03044 error code. Verify Xfinity Subscription Status. This is the 2nd time in about a week this has happened. And I installed the new box today and it has been saying that for hours. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue. We greatly appreciate you taking the time to share your experience regarding the Xfinity Stream App. If your phone number is registered with Xfinity, you can also text OUT to 266278 for outage updates. The last resort is to get a Comcast technician to visit your house and perform a full check of everything. Hence, in this write-up, our emphasis will be on Comcast reset signal, which is how the status code 223 can be solved. Learn more about the XRE-03121 error message. I feel that a refund for the amount of time and product lost is in order for everyone, because it is happening A LOT!!. ; For Smart TV: Press the “Xfinity” button (X1 or Flex) or “Home” button (Flex) on your remote. Even with its popularity, Xfinity has been giving a lot of trouble lately. This is as a result of their better-quality signals as well as their strength. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. Press Windows key + R to open up a Run dialog box. The issue is because of the glitch in Xfinity app and the error code APPS-04033 is mostly seen in the streaming apps like Prime Video -cleared cache on Roku (using remote cheat code)-signed out of Xfinity stream app-reinstalling Xfinity stream app-tested the app on my phone, I was able to stream from there. I’ve concluded that the Xfinity app is not reliable or stable with many different and continuous issues. I have been a customer for more than a decade. ; Look for the “Direct Message” icon at the top right corner of the page and click on it. If you are experiencing a RDK 03003 from Comcast then there may be an easy way to fix it, in this article we have illustrated a guide to help you fix the problem. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Learn about error codes for the Xumo Stream Box from Xfinity. Keep reading to find out when you should restart your cable box and Experiencing error code 221 on your Comcast cable box? These four effective troubleshooting methods can resolve and restore your cable box. Learn how to type and search for error codes on xfinity. If you have questions about your services, we're here to answer them. When I turned on the TV this AM I could see a program on the screen, but was not able to change channels. • Type your message in the text area near the bottom of the window Deleting and reinstalling installing the app is a fairly frequent suggestion for every app issue. I’ve system refreshed, rebooted, unplugged, called Xfinity and also had a response from Xfinity on this forum last week when Xfinity support old me there was to be maintenance repair for the neighborhood, and that it would all be fixed on 3/31. I have the same issue. While this workaround is effective, it does have its disadvantages, such as draining your phone’s battery and requiring the phone to remain unlocked. Just moved and upgraded old equipment with what I thought was a new DVR and 4 other non DVR. ask the agent to check your activation date for the account and that should fix the problem based on other threads on the forum. " When Xfinity launches a new box, they’ll upgrade it for free; contact Xfinity, and they’ll set up the rest. I have unplugged it and waited for 10 seconds. Xfinity is @XfinityThomasA I am on my third day of no Xfinity streaming through ROKU. Other information: I enabled MoCA on my Gateway and have no other set top boxes. Learn how to resolve the X1 error code RDK-03004 — Unable to Connect to Xfinity TV. Xfinity status code 580 is one of the errors you might get at times, which can hinder you from enjoying a wonderful experience, but this does not mean their service is not top-notch. If you’re using Wi-Fi, ensure it’s connected and stable. This “your offline error” is obviously not true because the channel is streaming the tv show behind the black box. you must turn off an unused non-DVR set-top box by pressing it's power button or watch an On Demand or recorded program. Learn how to resolve the X1 error code XRE-03091. -- (BORING) I keep getting rdk and xre errors like xre 3026, xre 3021, xre 0021, etc. These maps show outage locations and the estimated number of affected subscribers. I too received a message saying "we couldn't reach your box. A drop-down list appears. I am getting Ref Code 3007 your account needs some attention. How to fix Comcast status code 227. It sounds like you have done more than your due diligence to resolve the issue through the self-help and self-service options. Xfinity Remote Won’t Change Channels: How To Troubleshoot ; Xfinity Cable Box Not Working: [Solved] Easy Fix ; Xfinity Remote Codes: A Complete Guide ; Xfinity Remote Not Working: How To Fix in Seconds Learn how to resolve the X1 and Flex error code RDK-03036 — Something’s not working. To Install The Xfinity Stream On TV: Go to “Settings” > “Apps and Games” > “Xfinity Stream” > Install > Open the Xfinity Stream App > Login by entering your credentials. 7. @user_866b66 The issue that we were experiencing with our TV services was an issue with the platform/network from what I can tell and is not specific to moves, transfers, or equipment. It worked. We'd recommend checking the coaxial connections both at the device itself and the wall, ensuring they're hand tight, The manual upgrade to firmware version 2210. As an avid Xfinity user, encountering error codes like RDK-10000 can be frustrating and disrupt the seamless entertainment experience the service promises. I would also unplug your TV and wait for a minute or two. Ans Comcast modem TV is however those errors usually mean the device is not receiving an active cable signal. Jime14. Our Official Employees will get this escalated to the correct team to Xfinity error codes are usually as a result of system-wide glitches, hardware issues, streaming devices, and poor internet connections. I would like to take a closer look into this and see if we can spot the issue. This error may occur due to a billing issue and may also display as “XRE-03007 – STB is in suspended mode. Learn how to troubleshoot error XRE-00314 on Xfinity X1 and Xfinity Flex. Learn how to resolve the error code XRE-03056, which means there’s a connection issue. 0 from Samsung website worked for me too! Learn how to resolve the X1 error code XRE-00002 — GUIDE_EMPTY_CHANNEL_LIST. Peradventure, none of the solutions worked for you; the Comcast customer support is just a phone call away. Rebooting the entire Comcast box will help remove any bug that is causing the status code 227. call 800-comcast and select billing. 0. I am able to view my channel lineup in xfinity my account app and watch I just got a new TV Box and it is giving me this code. I have reset my box. The most common way to accomplish this is simply unplugging your router, modem, or modem/router combo for at least 30 seconds. Xfinity outage maps are viewable through the Xfinity Status Center and Xfinity My Account mobile app. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) Type your message in the text area near the bottom of the window; Press Enter to send it. I am having the same issue trying to talk to a human at comcast is very frustrating. " What Causes Xfinity Error Code TVAPP 00148? Xfinity Error Code TVAPP 00148 is a common issue that affects Samsung TVs that use the Xfinity Stream app. I guess it is time to call and Learn about Error Code: RDK — 03046. Thank you for that information, @laplabs. Instead, type "Xfinity Support" there. Locate the Support or Troubleshooting section of the They are ok. that is part of the bootup sequence (ca=cable, st=status). Unable to cast the Xfinity Stream app. Reach out to Comcast via their hotline 1-800-COMCAST (1-800-266-2278). Thank you for sharing your Ignite TV connection issue; losing the connection multiple times a day can be quite troublesome. The errors point to a poor WiFi connection, is this happening on more than one Ignite TV box? Hello @user_d7cb1a! Are you still having issues with Stream App? Could you please send our team a direct message with your full name and full address? I’ve been a fan of Comcast’s On-Demand content ever since I signed up for it, and I have been talking with many like-minded people online about the shows they Learn what to do if you receive the XRE-10000 error message. Still no bueno. Comcast Status Code 222 usually means an issue with getting your cable box activated. Use a Westinghouse ROKU smart TV to access xfinity stream. Can you please click the Direct Message icon at the top right of the page, click on the pen and pad icon and enter Xfinity Support in the "To" section of the chat and provide us with your first/last name and full address so we may further assist you? See also Comcast Cable TV Have Picture But No Sound - Easy Fix Guide 2025 In brief, Xfinity is a part of one of the largest Internet Service Providers in the USA, namely Comcast Cable Communications. 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