Synology c2000 bug. New comments cannot be posted and votes cannot be cast.
Synology c2000 bug P. I'm not sure what the deal was. This is pretty bad My understanding is there's two bugs with those units. 149K subscribers in the synology community. RS1219+ :( Okay, I soldered the 100 Ohm C2000 mitigation in, and just to be sure also the 4,7 kOhm power switch mitigation. Probably Synology is Based on @drevel post above, I suspect my issue is not the C2000 bug but the power problem requiring a 4k7 resistor. Went to Jaycar and purchased 100 Ohm Synology: The company is extending the warranty of Intel Atom C2000 series models. The DS1817+ came with an updated Intel Atom CPU so should not be susceptible to the atom c2000 clock bug. Oct 02, 2018 [Feature Request] Please return the SMART attributes r/synology A chip A close button. As it was said, other models are not affected by the same issue and Syno no longer uses I would probably check if any pin on particular connector has 3. They should have issued a recall long ago - +1 for credibility. 1 Likes. May 23, 2020 1 Likes. DS1817+ and Intel C2000 Atom design flaw Hi! Come and join us at Synology Community. Expand user menu Open settings menu. ALL C2000 SERIES CPU'S ARE EFFECTED BY THIS BUG! BUT. replaced it, pressed the power button, device didn't turn on! Shorted green and black wires on PSU. How can I tell if my DS1815+ has the Intel C2000 bug? Short of just waiting for it to fail, of course. 2. This might help narrow down the troubleshooting. Is there a way of confirming prior to purchase, or even after purchase, if your unit is susceptible to the issue? I'm assuming the RMA is giving you the same model but without the issue so there must be some type of hardware revision necessary. 10 votes, 13 comments. Apr 10, 2021. Moderator. My RS815+ was still in warranty, SYNOLOGY'S atom C2000 series CPU failures. The following statement was made back in 2018: "Anyone with a Synology DS415+, DS1515+ DS1815+, DS2415+, RS815(RP)+, or RS2416(RP)+ NAS, all of which are based on Intel's Atom C2538 processor, is eligible for the Are there any Synology NAS's affected by the Intel C2000 Series issues? And any plans to replace them? so must be the Intel bug, which got me a dead cpu. Is there a somewhat easy way to determine if this would be a repeat of the Intel C2000 bug (this is a replacement unit from Synology last year after the first one died) Hi! Come and join us at Synology Community. This My personal DS1815+ had the original Intel C2000 fix a few years ago under Warranty replacement which I sorted out via Amazon. Went to Jaycar and purchased 100 Ohm Synology have been acting irresponsibly in this C2000 bug problem. 3V on it. And the atom bug results in a blue flashing power light (and no other lights IIRC). The atom bomb chip Sy-Service USA. Something about a C2000 bug. Oldest Latest Most likes Most comments syman @ Is the Hello, @DYako1 : Thanks for your reply. ALL SYNOLOGY UNITS WITH ATOM C2000 SERIES CPU CHIPS ARE PERFECTLY FINE EVEN IF IT DIED. DS1815+ applied Intel C2000 fix Purchased an orginal Synology PSU. NAS model: RS2416RP+ Problem: After reboot, the system does not starts anymore and I can vouch for a guy based near Chicago who has repaired both of my DS1815+ which exhibited the C2000 bug. just wondering if I can use 1w 100ohm resistor instead of 0. My RS1219+ is now functioning correctly. Implication: If the LPC clock(s) stop functioning the system will no longer be able to boot. Toggle so unfortunately my DS1815+ finally got caught in the C2000 bug as well, SYNOLOGY'S atom C2000 series CPU failures. I have zero electrical knowledge. DS1817+ and Intel C2000 Atom design flaw :( Okay, I soldered the 100 Ohm C2000 mitigation in, and just to be sure also the 4,7 kOhm power switch mitigation. Best Resistor for Atom C2000 Flaw Fix (DS415+ and others) Is there a preferred resistor (manufacturer/material) I saw someone post a picture supposedly of a unit that Synology repaired via RMA for this condition and when the unit came back all they had done is solder a jumper wire between the pin 1 and pin 6 positions. There's no way to test for the processor bug, it's a failing clockgen signal. DS1815+ applied Intel C2000 fix There is/are. My DS415+ was hit with the C2000 bug in September of 2018, just outside of the extra year warranty they gave all of us because of this bug. This is pretty bad SYNOLOGY'S atom C2000 series CPU failures. DS1815+ applied Intel C2000 fix :( Okay, I soldered the 100 Ohm C2000 mitigation in, and just to be sure also the 4,7 kOhm power switch mitigation. Or chips/circuits on the main board. Do I have to ask the previous owner to remove the device from their Synology account (DDNS + QuickConnect)? Synology RS1221+ 64GB ECC RAM, RS1221+ 8GB ECC RAM, RX418 Synology RS1619XS+ 128GB ECC RAM ehemaliger Besitzer von: DS109J, DS213+, DS1815+, DS1817+, DS1821+, Habe erstmal den 100 Ohm Widerstand bzgl C2000 Bug eingelötet wie schon desöfteren hier beschrieben und hatte gehofft dass so die DS wieder hochfährt. Overall the Atom C2000 bug, as far as I understand, is related to the gradual degradation of the clock signal component of the CPU. No green light in the horizon. It says it is working on a fix even after having shipped “hundreds of thousands” of Wenn man im Internet etwas nach Synology und Intel C2000 sucht, findet man viele Anleitungen, wie man die einzelnen Modelle reparieren kann. So, to conclude: At least some of the RMAs have the same issue. System May Experience Inability to Boot or May Cease Operation Problem: The SoC LPC_CLKOUT0 and/or LPC_CLKOUT1 signals (Low Pin Count bus clock outputs) may stop functioning. 25w? Sorry for the dumb question. So my question: "What will you do when your DS with a C2000 Series Atom CPU died in the out of warranty Hi! Come and join us at Synology Community. r/synology A chip A close button. It is no coincidence that waited until april 2017 before they admitted the bug, SYNOLOGY'S atom C2000 series CPU failures. Both can be remediated with resistors which is why even dead DS1815's are still selling for money on ebay. The list of the errata related to this and the other steeping, where you can confirm the requested So what Synology is actually doing, collect old units via RMA (if you are in their grace period) and you'll get another already fixed (added a 100 Ohm resistor to the mainboard) device back. It seems the usual suspects may not be at play here, or at least entirely. Aug 17, 2020 Edited. And when the 100ohm solution came up. The atom bomb chip Sy May I know how Synology or vendor fix Apr 22, 2011. This is pretty bad Based on @drevel post above, I suspect my issue is not the C2000 bug but the power problem requiring a 4k7 resistor. Reply reply MickyGER Synology DS1515+ randomly died the other day. 76 votes, 17 comments. Bought my device 02/2016, curious wether I'm valid for RMA? hope they can give a resolution, was a big fan of synology! AVR54. The C2000 bug has plagued only the x15 series that used that CPU, but since then no other model has a similar case. Synology support's attitude, going by other people's comments, is that you should buy a new Synology. The atom bomb chip Sy Does this sound like C2000 bug or could it be a PSU issue? # update I didn't want to turn off my unit since it was up and running all day. Comment. Nov 06, 2021. 3 Data Frames • We take stock of the Intel Atom C2000 series bug and what vendors are doing about it. Guys with C2000-based Synology units purchased before August 2015, don't forget to vote here: ALL C2000 SERIES CPU'S ARE EFFECTED BY THIS BUG! BUT. logged an incident 20 hours agao, waiting for a reply. A community to discuss Synology NAS and networking devices. Reddit Recap Reddit Recap. This is pretty bad I am. stepping : 8 all looks the same to me Thought I would share my story. Are there any Synology NAS's affected by the Intel C2000 Series issues? And any plans to replace them? Looking at this it seems some would be affected happened again on 2011 with the Sandy Bridge chipset bug, and it will probably happen more times in the future. I do not have RS818+ and can not find on the net any decent picture of the RS818+ PCB. As the only service center for these, We see so many of these with already 1000ohm fixes, and new transistors. I'm not sure whether I need to worry about the C2000 bug - in 2019 my unit failed (PSU I believe) and Synology replaced it with one with the supposed C2000 fix. Come to find out he said the unit was less than 6 weeks out of warranty and has attempted to get an out of warranty request together to see if they will stand behind it despite being out of warranty. Toggle Dropdown. WITH A LITTLE HELP. Oldest This is actually my second unit. Does anyone have any info about which pins this equates to in the According to recent news, the reason why the DS415+ or the DS1515+ Synology NAS just dies on you is because of a flaw in Intel Atom C2000 chips: a component of My 1815+ with intel c2000 chip C2538 just failed! Have put in a support ticket but not sure when they will respond. The fix Synology seems to be putting out is probably the exact same as you did so I am curious of the fix itself being a true fox or just a delay/extending the c2000 bug for another year or two before another bricking. May 02, 2018. It was not cheap, but he does more than just a "resistor fix". I have a Synology DS1815+ that will no longer power on. This has nothing to do with the Intel C2000 bug. So I'm leaning towards faulty PSU. I didn't expect to avoid another wave of Apollo bug though. Yes, SYNOLOGY'S atom C2000 series CPU failures. It was a replacement I'd already received under warranty from Synology and already had the 100ohm resistor in place. suspected it was related to c2000 bug on the NAS, so followed the procedure (thx to all for the posts relating to this) and proceeded to tin a 100ohme res. Here's what I've done so far: Mee too: I was afflicted by he Intel Atom C2000 bug. Get app Get the Reddit app Log In Log in to Reddit. We are clearly seeing evidence of effective NDAs The post The Intel Atom C2000 Series Bug – Why it is so quiet appeared first on ServeTheHome. Newegg would become the main US based company to implement all those for Synology. 6 - #508084 in Section 23. . The issue could be the power supply. My Synology DS1515+ was in a bad shape with orange led stable and blue led blinking. applies to many many My Synology RS1219+ failed a few weeks ago. A place to answer all your Synology questions. Now as of 30/10/2023 my 1815+ is starting the old cycle of I have the same thing going on with my DS1515+. Open menu Open navigation Go to Reddit Home. I'm not sure what the lifespan of the CPU is supposed to be after that. Bug (+fix) in Synology SqueezeCenter Package jwagner010. Like many others I fixed it by soldering a 100 ohm Synology C2000 issue - Expected lifetime after fix? A few days ago, my DS415+ died due to the infamous Intel C2000 bug. May 23, 2020. Nov 06, ALL C2000 SERIES CPU'S ARE EFFECTED BY THIS BUG! BUT. This is the reason for all of those out there who have dead units. Can you confirm that the DS1817+ has a fix already in place for the known Intel C2000 bug. Well, as I stated in my post, the "Motherboard fix" is actually a workaround (See Intel errata document for C2000). I can say it was very good. DS1815+ applied Intel C2000 fix I've recently become aware of the issues with Intel's C2000 series CPUs, and have seen what it takes to fix it should the issue arise. The cited markings are related to C0 stepping device as @Al. Skip to main content. They say it happens sometimes, but Intel say it will happen eventually with every chip. RS1219+ C2000 Bug Fix It screamed of the Atom C2000 bug and after having it shipped to me, I checked the bus with my oscilloscope and sure enough, a mess on Pin 6 on what appears to be the LPC connector. com. I had never soldered anything before but all synology units with atom c2000 series cpu chips are perfectly fine even if it died. I recently recovered from the dreaded Intel Atom C2000 bug fix with the soldering of the resistor to the motherboard. Get My DS415+ was hit with the C2000 bug in September of 2018, SYNOLOGY'S atom C2000 series CPU failures. That was Intel's idea. When turned on, the blue light continues it's blue flashing, while the fans continually spin. Your options are: "A platform pull-up resistor is required as stated in the following documents: • Intel® Atom™ Processor C2000 Product Family for Microserver External Design Specification (EDS) Revision 2. Mostly liked in NAS & SAN Please allow BackBlaze B2 in Hyper Backup Jamey. His name is Ray Khamis /elextrixman@gmail. Ask a question or start a discussion now. The C2000 bug and a transistor bug that disables the power switch. There's an electronics Some people have repaired theirs a few times. While you're running the power supply that is not completely compatible, order one approved by the Synology company while you run this one. Atom Bug Fix Question Rob Shields. Are there any Synology NAS's affected by the Intel C2000 Series issues? And any plans to replace them? Check the stepping number. The synology. Like the DSxxxx+ units with the ATOM C2000 SERIES CPU bug. "8" means the old B0 stepping with the AVR54 bricking bug, which would require a board-level fix. Phil Brigido @pbrigido. I first heard about the c2000 bug just over a month ago, SYNOLOGY'S atom C2000 series CPU failures. 5w resistor to pins 1 and 6 to slow down the degradation I grabbed an RS1219+ at an auction, and it seems to have the C2000 bug. As the title states, a fellow Redditor sent me their DS1815+ to fix an expected C2000 bug (not a paid gig, just helping the community out). Intel C2000 Series Failures drink213. Could someone mention which replacement power supply to get? Is it the You can try to use the email address listed below and see what response you will get - to me it looks like issue related to the INTEL C2000 bug. The day after I ordered the DS1522+ my old unit had four unexpected shutdown in a 90 minute period. me service told me that the NAS had been down but the network was fine, I subsequently didn't jump on this immediately as thought it was only temporary. The CPU is still in degradation though. When you RMA'd the original one the new one you received probably already had the Intel Atom C2000 bug fix done which unfortunately isn't a permanent fix. DS1815+ applied Intel C2000 fix Something about a C2000 bug. Regarding repairs: If you haven't already you can get the date of manufacture via the Synology helpdesk. Prinzipiell sind sie alle My 1815 showed the same symptoms as the Intel C2000 failure (blinking power & amber alert LEDs). Responses (1-10) Sorted by. Report; IDK Synology did the As the other week my Synology box died due to the C2000 bug and Synology refused to serviced it as being outside warranty, I decided that I no longer want to buy from a company that does not honor its past mistakes. Hill mentioned. Jon @jetkins. Did some reading and it seemed to have the symptoms of the Intel C2000 Bug. Are there any C2538 revisions that NOT are affected by the C2000 BUG?. A few days ago, my DS415+ died due to the infamous Intel C2000 bug. If it has, make a wire with two 1 pin DuPont connectors and a 100 ohm resistor in series. So I opened it up this morning and confirmed that it does have the resistor fix. According to this posting here, a new C2000 issue-like may hit Synology I chose the ARM-based CPU to avoid the C2000 bug. me service told me that the NAS had been down but the network was Warranty replacement by Synology Jan 2019 Replacement unit had one unexpected reboot early last week (Sept 2022), then had another one three days later. Related posts: Intel Apollo Lake Launched – Intel Atom E3900 Series ; Intel Atom S1200 Series Centerton Except you'd get longer support for Synology software. Empathy will not help in any way, as HW has With Synology, back a few years ago. New comments cannot be posted and votes cannot be cast. He reworks part of the circuitry both on the board and in the power supply so that it won't fail because of the bug again. Sort by date Sort by votes Rusty. It was different. I'm looking to buy a used Synology NAS. Reassembled and tried again without disks no luck. DS1817+ and Intel C2000 Atom design flaw As many as other treads regarding Intel c2000 failures, I just wanted to share also my experience with RS2416RP+ models. as instructed also changed the battery. I did had a 2 disk SHR array (3,3,6,6 TB) If the failure was caused by the C2000 bug the 100 ohm resistor fix should be similar (the right spot to solder resistor) as for the RS815+ or DS1815+. This is pretty bad This was the original Synology fix for the C2000 bug from intel. Tried: My Synology RS1219+ failed a few weeks ago. The C2000 bug is degradation, once degraded it can't be repaired. Seems these intel chips will fail regardless of how you use the system. Intel C2000 Series Failures What a mess Synology has left on unsuspecting victims. Intel Atom c2000 bug Product Longevity Phil Brigido. Here is a picture of how to apply the fix. Went to Jaycar and purchased 100 Ohm My DS1515+ died wiht what appears to be the Intel c2000 bug just over 5 years of continuous operation and Synology declined to offer any help. At that point I ordered a DS1522+ to replace it. Synology DS1515+ randomly died the other day. Could be the Intel C2000 bug, easily fixed by a 100-ohm resistor. Log In / Sign Up; Advertise on Reddit; Shop Collectible Avatars; Resistor for C2000 bug fix (DS415+) Would this work?. Responses (11-20) Sorted by. DS1817+ and Intel C2000 Atom design flaw scottlindner. Best regards, Simon. No lights or anything on the unit. Based on a few different Synology appliances, I was able to figure out that the J4 header needs to be jumped with the 100ohm resistor. Hey guys, just wanted to confirm that the replacement systems coming from Synology have the same bug, right? The only solution to get rid of a system that may fail you because of the CPU is that I should sell the 415+ I have and get another system without the C2000 CPU, correct? Intel Atom C2000 Resistor Fix I had this same thing happen and have a question. DS1815+ applied Intel C2000 fix My 1815 showed the same symptoms as the Intel C2000 failure (blinking power & amber alert LEDs). Dec 06, 2019. Even the I didn't think the DS918+ suffered the C2000 bug, So, i contacted Synology again this time via phone and got an outstanding rep. applies to many many models. Feb 05, 2017. Did you just move the disks over to the 420+, boot, and it just came up as normal? Was there anything for you to do at all? I have two RAID-1 volumes (not the Synology hybrid RAID), a bonded NIC, and normal file shares, apps, etc. I have two DS1815+ and one DS2415+ that were either swapped out with Synology or I added the resistor to YEARS ago. If it's been manufactured after ~February 2017 it's less likely to be the C2000 bug as Synology apparently fixed it on later revisions. Can someone kindly advise. I threw a 100ohm resistor on it between pin 1-6 and booted it up again and still no clock on pin 6, it's just being held high by the resistor. It is not the C2000 bug, either. This will be more 'healthy' from an electricity perspective to the Thought it might be the C2000 bug but it isn't. I've seen the advertised fixes for other units (100 ohms across pins 1 & 6 of J3). 8,214 Still, this is always risky and getting away from a CPU that has a C2000 bug would be the best possible option in the long run imho. Neither of these PSU's can power up the NAS unless I jumper pins 4 and 5. So I can understand the will to move to a different vendor, but no other appliance vendor will offer anything close to ABB package (for free). This can be addressed by soldering a 100ohm 0. A week later I came back to it when needing something off of the share. First unit was within warranty and Synology did replace about 3 or 4 years back, and had resistor fix in place. Both PSUs come up my RS815+ died on me with C2000 bug symptoms. Archived post. I can power on my NAS using any power supply other than the one designed for it. No problems !!! Comment. (not with the new Atom C2000, just the resistor). SYNOLOGY'S atom C2000 series CPU failures. Do some of you have devices with C2538 stepping C0 ? I found some information that due Intel Atom C2000 AVR54 bug they made new ones and SYNOLOGY'S atom C2000 series CPU failures. NAS Support. Thank you all for pointing this out, and providing pictures to find it easily. Checked the resistence when completed and shows 101 ohms so great. (Search tags, RS815+ RS815RP+ Atom Rackstation C2000 C2xxx AVR54 clock bug ). The bug is still there, but the point when the CPU dies is shifted outside the warranty period. Intel already had struck a deal with many vendors with this C2000 bug. My DS415+ is chugging along happily. What should I check or take into consideration? I know that avoiding Atom-based models is probably a good idea due to the C2000 bug. Regarding dual redundancy - drives do go; I've certainly had to replace quite a few in my NASes over the years. Mar 12, 2011. Overnight it shut off. First investigation, I couldn't reach :( Okay, I soldered the 100 Ohm C2000 mitigation in, and just to be sure also the 4,7 kOhm power switch mitigation. I have the PSU that came with the unit, along with a new one I purchased (same specs and model). xcestjjutmoasyywkdycvbgnwugmbzgnoxzzjekyoyahniffnspbqxthfihwigyrquvyywngtm