Plex playback error lg tv. 7557 Player Version#: 1.
Plex playback error lg tv Plex Media Server Logs_2024-07-08_23-08-05. I’ve got 1Gb FTTH and she has a 200 Mbit VDSL connection. 0. The top half of the screen will play normally (although squished). Updated my TV. 5033-757abe6b4 Player Version#: Mac: 1. ADMIN MOD I figured out the issue with playback errors on some movies/shows . I can still see my library through any version of Plex, but when it comes Method 3: Disable VPN. com Logs:Plex Media Server Logs_2021-11-10_18-42-48. This page is community-driven and not run by or affiliated with Plex, Inc. LG C1 here with Plex Media Server via Synology NAS. 91. If I had to wager a guess why it’s because it’s foreign audio and the Plex software is automatically turning on the PGR subtitles that also exist without me explicitly selecting those subtitles. Everything I can think of. It’s strange because it always happens in the same minute of the movie. I only do videos. The Plex Media Server is smart software that makes playing Movies, TV Shows and other media on your computer . It shows device not found when I go to Live TV & The errors would precede the following DEBUG log entry: DEBUG - Jobs: 'C:\Program Files (x86)\Plex\Plex Media Server\Plex Transcoder. 4. I had a raid card failure and updated to a newer raid card. The playback issue occurs when reaching the end of the content watched and occurs Server Version#: 1. 879 Player Version#: T. 3-25426 Update 2) LG Version#: webOS 3. 0 and webOS 4. 0 Hello good morning For a few days now, when playing some content with DTS audio on my LG C2, it stops transcoding forever and finally the conversion fails, leaving me without seeing the content. 16. Now, you might say that his is because I am running an old version of the Mac Plex Player, but that in itself is a problem which I have Hi So I have tried to play Plex today on my LG smart tv and it says “ Plex is not reachable “. 6. At the moment it also appears on old films with DV, which I had no problem watching until now. B. None of the above have worked. If you can choose another audio track and if that does not work check the audio format of all the files that do not play. 8395 Player Version#: 5. Everything works except the Plex app on the TV. 21. It runs I am having difficulty playing several shows on one particular client. New replies are no longer allowed. 80. Select Display Adapters and expand the menu by clicking the arrow. Plex Playback Errors; Part 2. This Server Version#: 1. But it doesn't have the knowledge about the rest, so it can't play it Hello friends, this message started appearing a few days ago. android-tv, lg-webos, subtitles. It started about a month ago that everytime I click on a channel on the TV Guide, I get the Playback error, could not tune channel. I can still access and play the files on my media server just through a file browser. ! Without further ado, read this guidepost as we provide all the solutions to fix Plex playback errors. I included a picture of what the video looks like when it LG Smart TV fails to stream any content from my local server Loading Note that the steps to change transcoding quality may vary depending on the Plex app (e. 3600 Player Version#: 5. , Android, iOS, Smart TV, etc. 9463 Player Version#: 1. Both are running on Once again. The playback device is an LG CX OLED 77” 2020 model and other videos of this type Server Version#: Player Version#: Tuner Make/Model: HDHomeRun Connect Quatro Guide/Lineup name: Using XMLTV?: No Channel number/Name: All <If providing server logs please do NOT turn on verbose logging, only debug It just handles 4K HDR/DV content better than the current Plex app on Apple TV. There are artifacts and tearing. 30. Seems to occur with most Live TV playback works for a day or two, then stops working (playback error), exit and restart Plex and it works again Desktops & Laptops server-windows , roku , playback , livetv-streaming 03:49 pm (IST): Some Samsung TV users are now reporting that the Plex app is not working on their TV after the recent update. 1 Platform 6. Maybe a “plex app phone home” issue if it’s impacting multiple people? Player Version#: Plex for LG - Client version: 5. The subtitles are srt and I have set urn subtitles to only Server Version#: 4. 2) where my LG’s are suddenly unable to play avi files. I tried changing trust insecure to always. 5488 Player Version#: 3. The Plex Media Server is smart software that makes playing Movies, TV Shows and other media on your computer simple. However, connections will remain secure for the apps, as well as the platforms that support them. However, when I click on anything the loading icon just appears and spins forever. 5 KB) Kind regards For questions and comments about the Plex Media Server. 7. After services were Usually it was due to unsupported audio. Are they all TrueHD (from memory). You can get the year of your LG TV from the model number, which is found in your TV’s system menu or on a sticker on the back of your TV. exe' exit code for process xxxxx is 1 (failure) If you see logs similar to this and you’re Server Version#:1. Hello, Any idea on why LG is crashing when trying to playback this movie? XML: This XML file does not appear to have any style information associated with it. 0 Plex Media Server Logs_2024-02-08_22-06-19. 85. Tried shutting down the server, deleting my Codec folder and relaunching – same issue. 0 Updated the Plex app yesterday to the latest version. 2-U8), two TVs with Roku Ultras, everything hardwired on a gigabit network (and incidentally no 4K content). 27533 I have suddenly found myself unable to play any videos from any of my libraries. (Pic 2) I have one Sony TV and still work. 9463 Player Version#: Web Tuner Make/Model: HDHomerun Extend Guide/Lineup name: OTA Using XMLTV?: Channel number/Name: <If providing server logs please do NOT turn on verbo Topics tagged lg-webos - Plex Forum Loading I am wondering if anyone is experiencing this I have 2 windows servers running 2 different plex media servers but sharing one 24TB storage unit with 2 separate folders for each media server. To find the Device Manager, use the Search bar. Change LG TV network (switched from Wired to Wireless). Today, Plex stopped work. 240 [0x7000050c3000] ERROR - Unable to find client profile for device; platform=webOS, platformVersion=3. Server is an Nvidia Shield. Suddenly video’s that worked before, won’t play anymore. Nothing has happened. 9463 Just updated to Version 1. Depending on Year & Model - you should be able to close ALL open/recently opened apps The Plex app only works with LG smart TV models from 2016 or later, all of which run LG’s webOS. Possible solution: (LG TV specific) For some reason, the Plex app for LG seems to require more "volatile memory" than other smart apps. Occasionally it will start TV channel, but that is the exception. 3616, Synology NAS Client Version#: 5. 8555-fef15d30c Player Version#:5. Server Version#:1. 4: 198: November 27, 2022 LG smart tv 4K+subtitles transcoding = conversion failed Plex app on LG Smart TV latest version not working. Checking Server Version#: 1. message when using Plex app on the LG TV. 72. Here are some reports for reference: I recently Playback errors when external SRT subtitles are selected. 1 Error says: “File is unplayable. 2115-81e1fc3f Android: 8. Users say that it is not loading any content. Plex Playback Errors. 4929 version. 2 Plex for LG webOS 4. g. 43. 3 (platform 6. 1. 8312 I’ve been using Plex for a long time, but last night hit an issue. Is this a Plex issue? For questions and comments about the Plex Media Server. 3 “LG OLED55A13LA 5. 2 NAS: Synology DS216play (DSM v6. Plex works flawlessly on ALL Server Version#: 1. Also check for forced I have 5 LG TVs and all have been running Plex for years without issues. ; It just says "unknown playback error" for ALL hdr content. 5. Seems like none work from my browser, but are working okay from my tv or my phone. Loads all my movies tv shows etc. 0 Tuner Make/Model: HD HomeRun Connect Quatro & Duo & TVButler 100TC Guide/Lineup name: Using XMLTV?: Channel number/Name: All <If providing server logs please do Struggling with Plex Playback Errors on your Samsung TV? Our latest video is here to help! We'll walk you through a straightforward, step-by-step process to For questions and comments about the Plex Media Server. I notice that the video’s that keep loading, have one thing in common: they contain (E-)AC3 audio. 1 TV LG Oled 65 C8 2018 Model SoundBAR Focal Any Movie I play that has SRT the video gets transcoded to 1080p and Picture losses Vivid color !!! Same movie played with Xplay HDR and picture is perfect and not transcoded not even the sound but that is not the issue I know Xplay handle sound The Plex Media Server is smart software that makes playing Movies, TV Shows and other media on your computer simple. zip (3. 3112 Player Version#: LG OLED55B9PUA 5. Also tried reverting Repairing or recovering the Plex database can help fix the S1001 (network) issue and more errors. 0 I just entered the Plex world. 0 (multiple TVs with issue) I’m having the same issue as reported on Samsung smart TV’s (Can't play AVIs on Samsung TV Client 5. 0 “PLEX for LG” When I run the Plex app on my LG OLED C2 77" TV (just in last several weeks) I will continually get the “spinning wait” on the screen and the selected TV channel never starts. Using the Plex server is easy and reliable, but you may face various kinds of errors, which may create a hurdle in your work and might irritate you. Restarted my router. Yep. or affiliated with Plex, Inc. 40. I only allow Direct Play (for video) and all my content has an extra DD+ compatibility track, so my PMS doesn’t have Select Advanced; On the Allow Insecure Connections option, choose Always; This configuration change allows for unencrypted communication between the TV app and the Plex media server when playing remotely over the internet. 12. “File is unplayable. echapman264 August 3, 2024, 7:26am Player Version#: Plex LG 5. 1 We suffered an ISP connection outage while watching video from our Plex Server on our LG OLED TV. To my knowledge, I did not change any settings that would have caused this. 9463 Tried a dozen or so videos on multiple devices and get various results. 24. I'm having the same problem on my 2021 4K LG TV Reply reply cw823 Do you have PLEX TV app installed in your LG TV and getting the following error message:“Playback Error An Error Occurred Loading Items Into The Play Queue”I Server Version#: 1. They just keep loading. 1 with subtitles I get a playback error. 1297 multiple repeat errors are causing the playback to buffer Server Version#: 8. I added a movie this morning, tested it o Server Version#: 1. also experiencing this error: Unable to find client profile for device; platform=webOS, platformVersion=4. 3. Restart LG TV (power off for 30s). Before the update, these worked just fine. 9 MB) Photo attached to illustrate - but certain (not all) content will sometimes play, but the bottom half of the screen seems to get stuck and not update. I cannot open media of any format (music or movies) from either my or a server friend. Often times, the Plex GUI may appear sluggish. 2. 3” “1. 7349 Player Version#: 5. 110. The full process is explained here. In the past 24 hours some of my movies files play for 2 secs or less then suddenly stop. I have uninstalled and reinstalled and even reset the tv. However, the general idea is to find the app’s settings and look for a section related to video quality or transcoding. ! Hi Guys I have two LG Tvs. It’s been working great for years, but two or three months ago there started to be really long pauses before things load. 7621 Player Version#: I’ve been using Plex with Lifetime Plex Pass on my NAS Synology for a few years with no issues. its app is the Plex for LG Re-install Plex app on LG WebOS TV (C1 OLED) Restart plex client. One of the 2 servers, TV shows works fine. This is what Tautulli shows: Some things to note: I have a lifetime plex pass and use hardware acceleration (which I am not sure if it makes sense on the NUC device with a weak GPU) I am having an issue that when I try and play a movie in true HD 7. 41. In this part, we will For questions and comments about the Plex Media Server. zip (82. Win 10. My other clients seem to play it fine. 3) For some reason my LG TV is deciding to transcode this movie even though I’m using PGR subtitles. Color space is not supported. 2 ) Server nor can I view live TV on any of my connected devices. How is my nearly 10 year old LG TV Server Version#: 1. I have an LG Web OS 2018 and the Plex media server works well. After selecting a File is Unplayable. People say they have tried uninstalling and reinstalling the appl on their Smart TVs but it doesn’t seem to Hello! Today I have updated my LG TV to the latest WebOs version. Plex on LGWebOS stopping playback after exactly 2h Loading Server Version#: 1. ” In the log i can see that It’s reporting to I have been having an issue for the Last 9 or so months where the Video Playback would stop but the audio will continue for a minute and “an unexpected playback problem occurred” prompt would take over the screen. For questions and comments about the Plex Media Server. 1 Hi, playing a 4K 10bit HDR video and I’m noticing some weird behavior with it. 1 - Platform version: 6. Do you have PLEX TV app installed in your LG TV and getting the following error message:“Playback Error An Error Occurred Loading Items Into The Play Queue”I According to reports, some are getting the “unexpected playback problem” error when trying to play any content. Navigate to the Device Manager on a Windows PC. ” TV: LG: OLED48A13LA App version: 5. When I updated to this version, my app on my PC runs fine still, but the one on my TV just constantly buffers. I have never had this issue before and my iPhone is running Plex on the same network so I know it’s not a network issue. zip (2. I am unable to view any live TV broadcast on my Plex Media (Mint Linux 20. server-western-digital. It does have a small number of codecs that it gets from your TV, which is why some of your stuff plays correctly. So i grabbed some good 4k Content. 9, build 4 I have a FreeNAS Mini-XL (version FreeNAS-11. 22. 1? and is it playing using the plex for smart TV app, like plex for LG? I also cant play DoVi 4k mp4 files anymore since yesterday night, files which played fine yesterday, don’t play today anymore. 32. @sLumpy, when can we expect a fix? For questions and comments about the Plex Media Server. If I try playing these same movies via Plex on my iOS devices they play perfectly fine. - Pastebin. The HDHomerun Connect Duo & server are on the same network. 27. I am having trouble watching HD videos with Plex on my new LG TV. Creating a Plex haven on your LG Smart TV is a piece of cake! Head to your TV’s app store, find “Plex,” and hit that download button. Today all of them get a Playback Error whenever i try to play any media. It has been working perfectly for 2 years and now we are experiencing this problems. 7195 Player Version#: 4. For LG TVs from prior to 2016, your only real I have been getting this error message on about the last 01:30 mins of whatever I watch on my LG Plex app. 82. 7621 Fix 4: Update Display Drivers on your PC or Mac. It can be a movie or a series, does not matter. After that, Plex is not playing any video anymore. 1 Platform Version: 6. 7557 Player Version#: 1. 20. smart-tv, lg-webos. Do Not Sell or Share My Personal Information / Opt-out of Targeted Advertising Hi Guys I have two LG Tvs. 1 This is still happening. 1 Plex for LG webOS 6. 1 Platform Version#: 5. 3 MB). 8227-c0dd5a73e Player Version#:5. On both TVs (same time)!!! When I choose any video, the screen will stop at three dots. 9314 I (stupidly) reset my LG TV on Wednesday, because if I tried to use search to find a video, it wouldn’t show any of my videos (I was able to search on the Plex Desktop on my PC and find them) and since then I have been unable to use Plex on my TV. I was having network issues playing on my LG TV, and went to turn down the video quality on a For questions and comments about the Plex Media Server. This thread came up when searching for stuttering video playback on Plex via PS5. 5. 4 Server Version#: 1. 8679 On the LG CX PLEX App when direct playing 4K HDR/ Dovi files that have DTS / TrueHD audio that need transcoding the video becomes corrupted. Switching to another audio track fixes the issue but some of my files only have a DTS / True HD audio track. 5929 Player Version#: 5. 88. This issue occurs on movies Server Version#: Any recent Player Version#: Any recent Smart TV App Reddit: Reddit - Dive into anything Hi, it appears many (probably thousands) of Plex users are experiencing the exact same playback issue (crash) when playing on the Plex App of their Smart TV. Now when trying to watch hd videos on the LG Plex it is buffering like hell, every 10 seconds for like 4 seconds it’s buffering, which is annoying. 8395. Getting the error on multiple LG TVs Apr 11, 2018 10:27:44. (Pic 1) I was in 1. Tips So, Samsung smart TV user, no Apple TV, over the past few months more and Server Version#:1. 75. DoVi (Profile 5) color space is not supported. I have a network drive I am syncing all my movies to. Install app. 19. 7349 (albeit with a subtitle issue that was addressed with the newest update). I don't get it. Part 1. 4249 and it still does not work. Before starting, quit or exit your Plex Media Server and download SQLite3 tools from the SQLite. If I use LG App, it works perfectly. The only thing that’s changed was me applying an update to my media server yesterday. Smart TVs. Hi there, I’ve recently bought an LG 43UJ701V smart TV with WebOS, however I’m experiencing playback issues with Plex. org download page for No Channel number/Name: WNYT 13. 8. After the quick installation, launch the app, either sign in or set up your Plex account, and there you have it – your LG Smart TV is all set for a fantastic Plex experience. Server v1. 0 platform: 8. 86. But: I am unable to playback Files which are using Dolby TrueHD Audio or DTS. 2 My Plex app on my LG TV worked fine with Plex running on my NAS up until the server update 1. 7621 Player Version#: 5. Plex for your TV is just the Client software, for playback of things made available from a Server. I was able to setup the device fine and downloaded the local guide for me. 129-1cd63c1d This just started today though I had not tried to playback some drone videos. Also, Server Version 1. 14. 0 webOs 4. I download the plex app onto my new C3 LG OLED TV. I can however play movies streamed from the Plex platform. 1 Plex running on my LG OLED65B3PUA has recently started hanging after 10 seconds of play on most of my HD movie (MKV) files. 4: 330: May 21, 2022 Smart TVs. The audio is perfect from what I can tell but the video is messed up. App v5. In my mind this can’t be right. If you feel this was done in error, Server Version#: 1. . This issue ONLY happens on my LG TV. Server Version#: Plex Media Server for Synology Version 1. I have confirmed that both the Plex app and TV software versions are up to date. 1 Player Version#: Client 5. Even the ones that ran smoothly until yesterday. (but I can stream YouTube Disney Netflix in HDR fine). If you are using a VPN service to access the content on your Plex TV, we recommend you to once disable the VPN and try to run the video again. The client is an LG C2 smart TV. Plex worked perfectly until yesterday. Once i get the error and try to hit the OK Over the weekend I figured out how to fix it -- start playing one of the things that fails, and once you can access the lower controls on the screen, go over the stream quality one (says "HD" in a square). Remote users having issues on their tv. 1 (NBC) I haven’t been using the Live TV/DVR feature in some time, but decided to revisit this feature recently. Members Online • beef-dip-au-jus. I suspect its caused by the I’ve got Plex installed on my LG TV. I have never gotten this before and now I cannot play back ANY of my videos. This only happens when watching via LG Plex. After 2 minutes i get the message ‘Playback Error, An unexpected playback problem occurred’. Similar situation: works everywhere else, gigabit connection, wired, local network. stop solution for your video entertainment. Server Version#: 1. Before getting this new tv we used an Amazon Firestick which also has Plex on it. FAQs about Plex Playback Error; Part 1. The other server is getting unavailable message via the Plex Web OR Recently got a New TV (LG C1) and I am finally able to Playback 4k Material. 0, device=, model=OLED55B8STB Docker PMS version: 1. A friend of mine, who has a Hisense 75U72KQ (2023) TV, is connected to my PMS. D. 0 Player Version#: 5. Available for: Windows, Mac, Linux, Android Mobile, Android TV, Samsung TV, LG TV and iOS Members Online. ). 81. When trying to For questions and comments about the Plex Media Server. This has been going Server Version#:1. The problem is the ad-supported video on demand is still showing playback error. Login into my server NO ISSUES. I even checked if the files were HDR10 which the TV officially supports but nothing works unless I'm streaming over Netflix or Disney or youtube The conclusion the LG TV plex app is the issue as I can get it on my phone This topic was automatically closed 90 days after the last reply. Bandwidth wise everything is more than adequate. The issue i’m experiencing is constant buffering of the video, it’s not being transcoded to a different format but is using the “DirectStream” method. DoVi (Profile 5) color space is not - Plex Forum Loading I purchased the plex pass subscritption so I would make use of my Home Run Connect device to stream live TV. When will the ads Server Version#: 1. I downgraded to version 1. Change network DNS servers. 71. It happens in almost all Server Version#: Plex Media Server 1. 5033 Player Version#: Roku version 6. Samsung TV - An unexpected playback problem occured - Plex Forum Loading I have a LG smart TV and the past 2months the app just don’t play back or it gives me a option to Reset the App. 116. It onl Server Version#: 1. I can switch over to my ROKU For questions and comments about the Plex Media Server. wngorhvzmtihukjukjxkdgurikvspmwopdvknpetylrsnwvlecyslolsrqgmbygoxgmjfghhfmemgo